Carla is a results-driven HR professional with over 15 years of experience in both global and local organisations across the BPO (call centre), retail, and services sectors. She has held senior roles including Head of HR, Head of Employee Relations, and Global HR Business Partner, consistently delivering people strategies that support business transformation and operational excellence.

With a BA in Law from the University of Stellenbosch and an Advanced Certificate in Practical Labour Law from UCT, Carla is a trusted expert in Employment Relations, Labour Law, and organisational change. She partners effectively with leadership teams to drive HR initiatives that enhance compliance, engagement, and performance across diverse and complex environments.

Carla is known for her strategic mindset, deep technical knowledge, and expertise such as CCMA matters, transformation projects, and compliance reviews. Her commitment to integrity, results and people-centric solutions makes her a valued advisor to clients navigating change or growth.